1. General Terms
1.1 Agreement Overview
Welcome to https://inkflow-studio.com. These Terms of Service (“Terms”) govern your relationship with Yosif Consulting EOOD (“we,” “our,” or “us”).
By accessing or using our website and services (“Platform” or “Services”), you agree to comply with these Terms.
If you do not agree, you must immediately discontinue your use of the Platform.
1.2 About Our Services
Yosif Consulting EOOD is a digital agency focused on design, copywriting, and web development, committed to helping brands grow, differentiate themselves, and succeed online.
1.3 Who Can Use Our Services
Our Services are intended for users who are at least 18 years of age. By using the Platform, you confirm that you meet this age requirement and have the legal capacity to enter into binding agreements.
1.4 Technical Requirements
You must use a supported and updated internet browser to access our Platform.
We may discontinue support for outdated browsers, and service performance can depend on the quality of your device and internet connection.
2. Payments and Billing
2.1 Accepted Forms of Payment
We accept payments via credit cards (Visa, MasterCard) and any other methods made available on our Platform.
By providing payment information, you authorize us to process the necessary charges.
2.2 Pricing and Fees
The costs associated with our Services will either be displayed on our Platform or communicated to you directly.
You agree to pay the full amount due before we begin delivering the requested services.
2.3 Authorization to Charge
By submitting a payment, you grant Yosif Consulting EOOD the right to charge your selected payment method for the total purchase amount, including any additional applicable fees.
3. Refunds and Cancellations
3.1 Requesting a Refund
You may request a refund within 14 days of purchase, provided that the service has not already been started or completed.
All refund requests must be submitted via the Platform or in writing.
3.2 Non-Refundable Services
If a service has already been initiated or delivered, it becomes non-refundable.
3.3 Cancellation Effects
When a service is canceled, any rights to use the service or associated content are immediately revoked. Approved refunds will be processed back to your original method of payment.
4. User Responsibilities
4.1 Content Rights
When you create content with our help, you grant Yosif Consulting EOOD a worldwide, non-exclusive, royalty-free license to use, distribute, and promote that content as necessary for operating and marketing our Services.
4.2 Prohibited Behavior
You agree not to:
- Use bots, scripts, or automation tools to interact with our Platform.
- Attempt to breach or compromise our Platform’s security systems.
- Mislead or impersonate other users.
- Exploit system vulnerabilities or bugs for personal gain.
5. Legal Framework
5.1 Governing Law
These Terms are governed by the laws of Bulgaria, without regard to conflict of law principles.
5.2 Dispute Resolution
Any disputes arising under or related to these Terms shall be resolved exclusively in the courts located within Bulgaria.
6. Disclaimers and Limits of Responsibility
6.1 No Guarantees
The Services and Platform are provided “as is” and “as available.”
We do not make any guarantees about the availability, reliability, or quality of our Services.
6.2 Limitation of Liability
To the fullest extent permitted by law, Yosif Consulting EOOD shall not be liable for any indirect, incidental, consequential, or special damages resulting from your use of, or inability to use, the Platform.
7. Your Obligation to Protect Us
You agree to indemnify and defend Yosif Consulting EOOD, along with its affiliates, officers, directors, employees, and agents, from any claims or demands arising out of your use of the Platform or your violation of these Terms.
8. Account Suspension and Termination
8.1 Termination by Yosif Consulting EOOD
We reserve the right to suspend or terminate your account or access to the Platform without prior notice if you violate these Terms or for any other legitimate reason.
8.2 Termination by You
You can stop using our Services at any time. If you wish to formally close your account, simply discontinue your use of the Platform.
9. Additional Legal Terms
9.1 Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remainder will continue in full force and effect.
9.2 Entire Agreement
These Terms, along with any referenced policies, represent the complete and exclusive agreement between you and Yosif Consulting EOOD regarding your use of the Services.
10. Updates to These Terms
We reserve the right to modify or replace these Terms at any time. Changes will become effective once posted on our Platform.
If the revisions are material, we will notify you either by email or through a prominent notice on the Platform.
11. Contact Information
If you have any questions, concerns, or require support, please reach out to us at:
Yosif Consulting EOOD
Registration Number: 208126946
4 Banska str., ent. A, ap. 9
Blagoevgrad, Sandanski, 2800
Bulgaria
Email: support@inkflow-studio.com